Staff

Roger Thorne, PT

I attended Daemen College in Buffalo, NY (graduated 1993- yikes!) and moved down to Rockwall, Texas that same year. From 1993 until the year 2000 I practiced in various private practices and had the opportunity to see patients of all types. I opened Team Concept in 2000. I often tell my mother that I love the practice of physical therapy so much it is like I haven't worked a day in my life since becoming a physical therapist. I thrive on interaction with patients both new and old, and nothing brings greater joy than seeing people understand their problem, work hard, and get better.


Bethany Mailey, DPT

My name is Bethany Mailey and I am blessed to serve the Rockwall community as a physical therapist. As a Rockwall graduate, it is especially great to be back home. I completed my undergraduate in Kinesiology from Texas A&M, then received my Doctorate in Physical Therapy from UT Southwestern. I am married to my better half, Zachary, and love working close to my parents, Neal and Tammy Lang. I enjoy being a PT because you not only guide people in healing from pain or injury, but you get to build relationships with people throughout the day. Roger has been treating members of my family and friends for years; once I learned that he had an opening on his team, I jumped at the opportunity. Not only do I get to have the most fun job in the world, but I now get to work alongside my sister and best friend, Alyssa Heiman. I have truly enjoyed getting to work here and have to say thank you for all who come here and help me live out my dream!


Alyssa Heiman, DPT

I am excited about the privilege to serve the patients of this community as a Physical Therapist at Team Concept Rehabilitation. Upon growing up in Rockwall and graduating from Rockwall High School in 2012, I pursued my undergraduate degree from Rice University, while playing Division 1 Women’s Basketball. Following my Rice graduation, I had the opportunity to follow in my sister’s footsteps and attend UT Southwestern University where I received my Doctorate in Physical Therapy. I am blessed to be married to Dillon Heiman, and to live and work in our local community. Being a Physical Therapist at Team Concept Rehabilitation and working for Roger Thorne has been an amazing opportunity and provides the exact professional and positive atmosphere in which I had aspired to begin my career. It is so wonderful to work alongside my best friend and sister, Bethany Mailey, and to be able to make a positive impact at Team Concept Rehabilitation and in this wonderful community!


Kelly, Office Manager

I was blessed 9 years ago when Roger offered me the chance to move to Texas and take a job as the front office Receptionist/Scheduler for Team Concept Rehabilitation. Over the years I have been able to learn and experience more within my field which has given me the opportunity to advance to the Office Manager position. My duties include overseeing all the credentialing for our therapists as well as processing authorizations and billing for our patients. I love my job and getting to witness the improvements made in our patients lives after receiving physical therapy. When I am away from work, I enjoy spending my time outdoors as much as possible, fresh air, sunshine and family is good for my soul. I LOVE making memories with my 6 children, 5 of whom live here in our community with 11 of my 14 grandchildren. I am just hoping for the day my son and his 3 babies in California make the move to join us. I am super grateful that the Rockwall community has been so welcoming to my family and me.


Hailey, Receptionist/Scheduler

I grew up in Caddo Mills and graduated from Caddo Mills High School. I attended Dental Assisting School and after working as an RDA for several years, I was blessed to have found a job at Team Concept Rehabilitation. I have enjoyed the 2-1/2 years of being a part of this team and look forward to continuing to help our patients for years to come. I am at the front desk where I answer the phone, schedule and check benefits for our patients. What I love most about my job is getting to know each patient and seeing how far they come from their first appointment to the last. Outside of work, I enjoy spending time with my fiancé, family and friends, having cookouts with everyone and cheering on my fiancé at his team ropings!