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Rated 5/5 based on 35 customer reviews
"Great staff both front office and PTs. Special thanks goes out to Anthony who's attention to detail was tremendous. Great job guys and gals."
Apr 10, 2025
"They were really helpful and awesome service from these people!"
Apr 04, 2025
From Google
"Very nice people treated us very well."
Apr 02, 2025
From Google
"Roger and his staff are awesome 🤩! My son had a hamstring injury but after Roger’s effective treatment plan my son recovered and was able to resume his sports activities. He is very knowledgeable and has a great bed side manner!!"
Mar 27, 2025
From Google
"I would give it 10 stars if I could. Highly recommended. Great staff!"
Mar 13, 2025
From Google
"Everyone was helpful and friendly. The therapy session were good and effective. The ladies in the office had to fight with my insurance company to make sure I get the number of sessions ordered by my doctor. Thanks everyone!"
Mar 06, 2025
From Google
Mar 04, 2025
From Google
"Highly recommend Team Concept! Anthony did a great job developing a therapy plan that aided in a quick recovery, as well as an at home plan post PT!"
Feb 12, 2025
From Google
"I love everyone. They make you feel like family. Front desk is extremely friendly. Roger my therapist was amazing, kind, and honest with me."
Jan 28, 2025
From Google
"If you aren’t sure where to go for therapy chose Team Concept, they are a group of professional therapists who are well attentive of everyone. Even if you aren’t in the financial position to pay, they take many kinds of insurances. Team Concept is even recommended by hospitals, like Scottish Rite for example. Other than being a trusted rehabilitation specialists, they are super friendly and very engaging in conversations. They listen and exchange ideas with their patients. And not only do they assist you in your recovery, but they become great friends who always ask how you are doing. So if you are indecisive about where to go for rehab, chose Team Concept, I am a real patient, I had torn my acl and both meniscus. Throughout the months they have done and excellent job to make me feel better and be ready to return to my sport, soccer. I’d not only recommend this place for the service, but for the wonderful people there as well."
Jan 26, 2025
From Google
"We love Team Concepts Rehab! My daughter has been going for over 3 months due to having 2 stress fractures in her spine. Everybody there is so nice. It is really like a little family! My daughter loves going and has come so far. We are very thankful for Team Concepts!"
Jan 15, 2025
From Google
Dec 27, 2024
From Google
"I felt better after one visit. My issue was isolated and corrected!!"
Dec 27, 2024
From Google
Dec 22, 2024
From Google
"My 13 year old son worked with Anthony, and we had the most amazing experience. All of the staff members we encountered were kind and helpful. Team Concepts is a wonderful place for your physical therapy needs!"
Dec 19, 2024
From Google
"Excellent. Amy was a tremendous help. Office staff are top notch."
Dec 12, 2024
From Google
"Excellent place!! Staff is amazing which is hard to come by these days! PT went great for my daughter and we will actually miss our weekly sessions. Highly recommend!"
Dec 11, 2024
From Google
"I have been to Team Concept Rehabilitation for several different surgeries. I wouldn’t go anywhere else. The entire staff is warm and friendly and make you feel welcome. The physical therapist are very experienced and professional. They are friendly as well. You definitely feel that you are important and they will do what is necessary to get you back to being 100%."
Dec 11, 2024
From Google
"Great therapists and wonderful front desk girls."
Dec 11, 2024
From Google
"This is my 3rd post-op rehab experience and it definitely rates as one of the best I've had. Anthony was professional, knowledgeable, and had great energy. I never plan on needing PT, but if I do, Team Concept will be the first choice!"
Dec 06, 2024
From Google
Dec 04, 2024
From Google
"Great service and friendly"
Dec 02, 2024
From Google
"Have had Physical Therapy several times and let me tell you Roger with Team Concept in Rockwall is the BEST!"
Nov 26, 2024
From Google
"Amazing service, they pushed me every visit and I had a amazing time. I wish that I could stay longer but i enjoyed the time I was there. The physical therapist were super friendly and nice. 10/10 would recommend going. (Anthony was my favorite)"
Nov 26, 2024
Nov 22, 2024
From Google
"The staff is amazing! Anthony was my therapist, he helped me a great deal. I was really happy with them. Would definitely recommend them."
Nov 19, 2024
From Google
Nov 13, 2024
From Google
"Anthony is very patient and personable. I would recommend Team Concept Rehab to anyone needing PT. The whole team is great. "
Nov 12, 2024
"Referred here by Carrell Clinic. Highly recommend, great experience!"
Nov 12, 2024
From Google
"They are the best Physical Therapy place in the world. They get you back and going in no time."
Nov 04, 2024
"Amazing place everyone is so nice & friendly love this place would defiently recommend to anyone!"
Oct 30, 2024
From Google
"Phenomenal physical therapist, staff, and facility. I could not have asked for a better physical therapy experience. 5-stars across the board. Roger and his team are truly professionals at their craft."
Oct 24, 2024
From Google
"Professional physical therapy and excellent support staff. I'm a repeat customer and I'm fully satisfied."
Oct 23, 2024
From Google
"The therapists at Team Concept Rehabilitation are great. Everyone is friendly and they treat each person with care. I worked with Anthony over two months doing pre and post surgery knee rehab. He is very knowledgeable, genuine, and loves the outdoors. My knee feels much better and I'll be back on the trail in no time! Thank you, Anthony and Team Concept Rehabilitation!"
Oct 21, 2024
From Google
"Team Concept Rehabilitation is a very professional environment and really know what they are doing. Each treatment session was tough, but rewarding. The staff is kind & extremely helpful. I definitely recommend them to anyone."
Oct 20, 2024
From Google
"I came to Team Concepts after having back surgery. As a complication, I am still waiting to have left hip replacement. Doing PT for my back without further pain in my hip was an issue from the start. My therapist, Amy, and the owner, Roger, have both been wonderful. After 2 weeks it was decided among the 3 of us that the best course of action is to stop PT for my back and resume after hip surgery in December. I have already requested Team Concepts for the PT I know I will need then. Everyone there truly seems to have the client's best interest and health in mind. I highly recommend them."
Oct 14, 2024
From Google
"They’re so great! I went there for two separate injuries and it was great both times. They really do everything they can to help. I would recommend them to anyone in the area!!"
Oct 11, 2024
From Google
"Anthony was incredibly skilled at identifying how to get me to pain fee with full range of motion !"
Oct 10, 2024
From Google
Oct 10, 2024
From Google
"This was a great place and fantastic ladies at the front desk"
Oct 10, 2024
From Google
"I am very pleased with Team Concept. My therapist, Anthony. Is wonderful. The entire staff is so friendly, kind and helpful. I would definitely recommend Team Concept to anyone who needs physical therapy. They have become like family, even their clients. Team Concept is number one in my book."
Oct 10, 2024
From Google
Oct 06, 2024
From Google
Oct 03, 2024
From Google
"Amazing, loving, and caring. Don’t just take my word for it. Go visiting them- you will leave their office with a smile on your face!"
Oct 03, 2024
From Google
"Staff is extremely knowledgeable and pleasant to deal with! Very sound and technically proficient in helping you not only recover from surgery, but also help you in preventive measures. Even though you’re there for painful reasons, they seem to put a smile on your face and make you laugh while you enjoy your Experience of recovery."
Oct 02, 2024
From Google
"Great group of very professional people"
Sep 26, 2024
From Google
Sep 22, 2024
From Google
"Amy was a phenomenal therapist! She was patient with me but also made me work hard! Thanks so much!"
Sep 19, 2024
"Roger is great! He used humor and 30+plus years of physical therapy knowledge to fix my neck and arm pain. You can’t go wrong choosing Roger or Anthony as your therapist. The entire staff is friendly and professional."
Sep 18, 2024
From Google
"Man I can't say enough great things about Team Concept. Roger and his team are extremely knowledgeable and take pride in what they do. And also the ladies in the office are very helpful and make you feel welcome. "
Sep 18, 2024
"Staff is extremely knowledgeable and very professional. It's always a positive experience, as all staff members exhibited very positive attitude and take the time to get to know you on a personal level. Rehabilitation can be a hard process, but they seem to bring out the best motivation that helps you recover, but don't ever put you in a situation that could be detrimental. Recommend them to anyone every time!"
Sep 16, 2024
"This team is fantastic! They went out of their way to keep me informed of my rehab schedule, benefits, and care plan. I will definitely be using them again for future physical therapy needs."
Sep 06, 2024
From Google
"Amy was great. Very professional and great to do PT with. Second time at this facility and another great experience. Depending what ortho doc says I may be back. Definitely if I have surgery."
Sep 03, 2024
"Had bad hip pain at hip replacement site. Within a few sessions the pain had been greatly reduced. Now almost non-existent. "
Aug 29, 2024
"Roger Thorne and his entire staff are the best! I’ve been a client for the past four years for various physical therapy needs, and I have never been disappointed! The atmosphere, services and entire staff are so comforting! I’m always better once I complete my therapy sessions!"
Aug 28, 2024
From Google
"Fantastic working environment, with a very affable atmosphere. Employees are very helpful, and pleasant. PT's are specialist in their field!"
Aug 26, 2024
"Roger and the team are amazing. Very knowledgeable and not afraid to engage. They don’t just check the box, they look for a way to help you. I hate that my family has to go see him, but we wouldn’t go to anyone else. Highly recommended!!"
Aug 15, 2024
From Google
"The staff at Team Concept Rehabilitation are knowledgeable and very professional. They take time to educate you about your injury and how therapy can help. I wouldn't recommend any other place to do rehabilitation."
Aug 11, 2024
From Google
"Roger is a thorough & experienced physical therapist. I appreciate the friendly atmosphere. It is helpful to see the same therapist every time. All the therapists are well educated in the science of movement and recovery. The office staff are on top of things, for sure. I will definitely come back if needed in the future."
Aug 08, 2024
From Google
"I’ve been here for two separate injuries both times for over a month of scheduled PT. I have been very pleased with my outcome both times. The staff is great! Shout out to Robert and Anthony. The facility is nice and has everything I have needed to rehab my injuries and get back to full strength. I highly recommend Team Concept and if ever in the future I need PT I will be returning here."
Aug 03, 2024
From Google
"Great rehabilitation center. We’ve used them twice now for ACL rehab and have been very pleased."
Jul 28, 2024
From Google
"Absolutely amazing experience at Team Concept Rehabilitation! Great therapists and staff!"
Jul 25, 2024
From Google
Jul 23, 2024
From Google
"Roger and his team do a good job in assessing your trouble issues and they develop a plan to help you recover or improve. Their place is well stocked with equipment and treatment tables, plenty of room to move. Always fresh towels and water. The office manager is first class, never an issue with appointments or billing. Al"
Jul 22, 2024
From Google
"My son was referred here after his elbow surgery. The staff members were all nice. Overall, I was not super impressed. As someone who has had a lot of PT, I never left feeling overly confident about the treatment my son received. His PT always seemed very poorly planned and my son always seemed less than prepared. I will say he is a teenager so I’m positive he didn’t ask many follow up questions as I would have liked but he’s almost an adult so I let him handle most of it. I think some handouts with stretches would and could have been very helpful for me to follow up with at home. Thankfully his surgeon always sent us home with information from their in house PT (too far to drive to weekly, he would have missed a bunch of school, so we went with closer/ convenience) so we had some stuff to work with but it didn’t come from concepts."
Jul 22, 2024
From Google
"Roger and Team are the best. I underwent surgery to repair full thickness tears in my rotator cuff and biceps tendons. Roger took time and reiterated how much patience the process was going to take. He focused on mobility and then strength. When I overdid it he would thoroughly check out my shoulder and move forward with a best plan for rehabilitation. 1 year later and I bench pressed 315lbs five times last week. I can’t put into words how reassuring it is to have an experienced professional guiding you through the rehabilitation process!"
Jul 22, 2024
From Google
Jul 22, 2024
From Google
"Roger has been the only Physical Therapist that I have and will see. Being a patient of his for over 7 years, multiple joint replacements one thing is for sure. Roger is the only one that has been able to keep me mobile. His staff is wonderful, the facility is great. I can not recommend someone more then I do Roger for all your therapy needs. "
Jul 22, 2024
"From the moment I got there everyone was very welcoming. Every need was meet after the first evaluation. My trainer was amazing everyone was very kind and patient, which made going every week all that much better. I’m very grateful for everything they’ve done for me."
Jul 18, 2024
From Google
"Great place, helped me get better quick and efficiently as well as a great community"
Jul 17, 2024
From Google
"I Would recommend team concept to everyone, very pleasant and friendly professionals, great group of people 😀"
Jul 16, 2024
From Google
"Love this place!!! Anthony is amazing!!!"
Jul 16, 2024
"Review for Team Concept Rehabilitation I had the privilege of experiencing Team Concept Rehabilitation, and it truly exceeded my expectations. From the moment I walked in, the professionalism and warmth of the staff were evident. The team’s commitment to individualized care is remarkable; they tailor their approach to each patient’s unique needs, ensuring personalized and effective treatment plans. The facilities are top-notch, equipped with the latest technology and designed to create a welcoming and comfortable environment. What stood out the most was the team’s holistic approach to rehabilitation. They not only address physical issues but also offer valuable guidance on lifestyle changes and mental wellness, making the recovery process comprehensive and supportive. Every interaction, whether with the therapists or administrative staff, was marked by genuine empathy and a deep understanding of patient needs. Their dedication to achieving the best outcomes for their patients is palpable, and the positive results speak for themselves. I highly recommend Team Concept Rehabilitation to anyone seeking exceptional care and support on their path to recovery."
Jul 14, 2024
From Google
"Team is very friendly and professional! Thanks!"
Jul 12, 2024
From Google
"Can not say enough amazing things about this place! They go above and beyond handling the insurance and working with crazy schedules. We have gone here for years and never once had an issue. Our latest adventure Anthony worked hard to get my dancer back after 2 knee dislocations and even helped her find ways to do what she could when this was in the middle of tryouts. They helped strengthen her knee to hopefully avoid any further injuries"
Jul 12, 2024
From Google
Jul 12, 2024
From Google
"Team Concept has been a professional experience for me both from a evaluation and rehab facility. They worked to help me learning to walk again and get me back to life as I had before."
Jul 12, 2024
From Google
"Doctor has great caring calmness with his patients. So informative."
Jul 12, 2024
From Google
"Quality rehab with just the right amount of fun! Roger and company will push you to maximize your sessions and literally get you going And back to your optimal function"
Jul 12, 2024
From Google
"I was extremely impressed by Roger’s ability to help heal my issues. I had been seeing another physical therapist before finding Team Concept and was not seeing any improvement. Upon the first visit at TC Roger helped me find relief. He is extremely knowledgeable, approachable, and kind. You will not regret coming here. He truly knows what he is doing."
Jul 12, 2024
From Google
"I had an invaluable experience with rehabilitating my shoulder. Highly recommended."
Jul 12, 2024
From Google
"We have used Team Concept multiple times. Everyone in the office is friendly. They get you back to activities safely."
Jul 12, 2024
From Google
"It was a very good experience they helped so much and if I ever got injured I would come back again😄"
Jul 11, 2024
From Google
"I've needed physical therapy 3 times and each time I choose Team Concept. They really care about getting you better and the staff (especially the girls at the front) are super friendly and attentive. Highly recommend! 10 out of 5 stars!"
Jul 11, 2024
"Roger and the staff at Team Concept are excellent. Their knowledge and ability to connect with patients is second to none. Everyone in that office has personality that needs to be experienced!"
Jul 11, 2024
From Google
"They are great! Anthony is my favorite!"
Jul 10, 2024
From Google
"Friendly relaxed atmosphere with professional people. Would highly recommend this place to family and friends. Thank so much to all of you."
Jul 09, 2024
From Google
"I completed post operative rehab here following foot surgery. Came in with a boot and scooter. They quickly had me off the scooter and out of the boot. Anthony was my physical therapist, and he was very thorough and did a great job of explaining the need for each exercise. Would definitely recommend Team Concept Rehabilitation."
Jul 09, 2024
From Google
"Roger and his team are amazing. They are knowledgeable, friendly and care deeply about their patients. I highly recommend Team Concept."
Jul 07, 2024
From Google
"I've used Roger and Team Concept Rehabilitation twice. I would recommend them to anyone."
Jun 27, 2024
From Google
"Team Concept Rehabilitation will do you right. Everyone's nice, patient, and understing. I give them 10 out of 10 and would 100% recommend anybody I know to come here to get rehabilitated."
Jun 27, 2024
From Google
"Knowledgeable staff with adequate equipment. Resolved my issues."
Jun 26, 2024
From Google
"Team Concept is the best Physical Therapy place in the Rockwall area. I have been going there since I was 9 and I am 14 now. They are the most kindest people and are always encouraging you. Anthony is the best and helped me heal and strengthen my knee. He challenged me and pushed me to get better and better.All the other staff up there is great and Amazing. I hope you consider going to Team Concept!!"
Jun 24, 2024
"Laid back, understanding, fun, nice and knowledgeable. I have the VA send me here every time"
Jun 24, 2024
From Google
"If you're looking for a personable team that makes recovery simple, then look no further. Roger and Anthony bring a knowledgeable and caring approach to their role, all while making you laugh. Skylar and Allie are also class acts holding down the front office. Thanks to the great people at Team Concept I've been able to get back to doing what I love!"
Jun 21, 2024
From Google
"I came here for a knee injury and received excellent care, going from barely being able to walk to comfortably running and lifting weights again. Anthony did a great job of giving clear instructions and being receptive to how I was feeling on different exercises and adjusting my care as needed. The rest of the staff was also always friendly and inviting and made it a welcoming environment. I am very pleased with my injury recovery here and plan to return if I have injuries again in the future."
Jun 20, 2024
From Google
"Anthony is a very funny guy always makes me laugh same with Rodger also knows how to lighten up the mood during physical therapy. Allie and Skylar at the front desk are super sweet."
Jun 19, 2024
From Google
"They're so awesome! So friendly and welcoming, very helpful and will guide you through exactly what you need to do. Very good at explaining and telling you why you're doing what you're doing. Love them!! "
Jun 19, 2024
"Team Concept is a great place! Everyone is really friendly and they make you feel right at home. Roger is great to work with and keeps you laughing through the sessions."
Jun 14, 2024
From Google
"Roger is a kind and patient caregiver. Today I came to see him for a pinched nerve in my neck back and arm. After our session I can move again. The best part about working with Roger and his team is that they are trying to work out your pain on the spot, but at the same time they are teaching you how to strengthen your body in a way that will prevent a reoccurrence. The first time I came in for a problem with my foot that was supposed to need surgery. After continuing the exercises that he assigned me a few years ago, I no longer need that surgery. Obviously results me very… But for me, these guys are amazing."
Jun 06, 2024
From Google
"This has been a very important aspect of my recovery after bilateral knee operations. The Physical Therapist have a great balance of listening to the patient with the goal of pushing forward to achieve optimal physical health. I’m very grateful to the team."
Jun 06, 2024
From Google
"The expertise and individual attention is very special."
Jun 03, 2024
From Google
"I am a 60 yo RN who suffered a stroke . My goal was to return to patient care. Roger was the key to my success. His very individualized program Keyed in on exactly what I needed to get back to work. His team of professionals create a positive environment with the focus on the patient. I Highly recommend this team to anyone who needs physical therapy!"
May 22, 2024
From Google
"Some of the best care to get you back in working condition. Roge,r Skyler, and the rest of the staff take the time to know your condition and tailor and adjust it to fit your recovery. 5/5 Stars"
May 22, 2024
From Google
"Great place. Helped me get my strength an mobility back. Highly recommend."
May 21, 2024
From Google
"(Unfortunately) I've had to use their services twice for different maladies. Both times I've noticed fairly rapid improvement. The staff listens to patient feedback, answers questions thoroughly, and genuinely shows active care in your progress and continued wellbeing. It's never fun to learn you need physical therapy, but if you do, I highly recommend this facility."
May 19, 2024
From Google
"Roger my PT is awesome. I came in for sciatic pain and with Roger's help I am fixed and getting stronger. I highly recommend Team Concept."
May 08, 2024
From Google
"Absolutely amazing place! Caring and compassionate staff too. I have come so far in my rehabilitation thanks to them!!"
May 05, 2024
"I’ve been having wrist pain on and off. With lifting heavy objects the pain came back and stayed. I went to see Roger and his team and they were very detailed and informative about the therapies. I received very good care while being seen by this group. My hand exercises at home that was given to me have been helpful too. It’s been a positive experience and I would recommend them!!! I also like that they open early :)"
May 03, 2024
From Google
"Everyone was kind and helpful"
May 02, 2024
From Google
"I saw Roger after my surgery to repair my torn hip labrum. They were able to schedule my evaluation promptly. The evaluation was thorough and an excellent plan of care was established. It was easy to schedule follow up visits. Roger was also able to advise me when some complications from injury arose. He is a very knowledgeable PT who cares about his patients. I would highly recommend Team Concept Rehab."
May 02, 2024
From Google
"Excellent experience; Amy was always there and adjusting my exercises to better fit my needs."
May 02, 2024
From Google
"Best back pt in the country!"
Apr 30, 2024
From Google
"I can’t express my gratitude enough to the Team Concept staff in Rockwall, Texas. Everyone is professional and polite, and they have gone above and beyond with the rehab assignment for my mother. Roger and his rehab team are knowledgeable and helpful to all of their patients. Highly recommended!"
Apr 29, 2024
From Google
"Roger is the Bestest PT in town"
Apr 29, 2024
From Google
"Great!"
Apr 29, 2024
From Google
"I've had 3 rehab tours for various body parts and want to thank Team Concept and their staff for getting me better and up and running. Roger Thorne who owns Team Concepts listens will adjust for my concerns. Everyone is friendly and leave tired but smiling."
Apr 28, 2024
From Google
"Not only is Skylar one of the most caring, friendly, and outgoing physical therapists at Team Concept Rehabilitation she is exceptional at her job and will get you back to 💯 in no time . Thank you Skylar for all your help in my recovery!!!❤️"
Apr 25, 2024
From Google
"Came to Team Concept Rehab to treat an issue with my neck. I got better quickly and had a good time while doing it. Great experience!"
Apr 24, 2024
From Google
"Andrew is the bestest person ,he helps me so much in pt."
Apr 23, 2024
From Google
"Roger and his team are very encouraging and supportive. They want to make sure that you have all the skills to be optimal once you finish the rehabilitation. The staff make you welcome and have a friendly demeanor. I highly recommend this place."
Apr 23, 2024
From Google
"Andrew did a great job rehabbing my hip after surgery."
Apr 23, 2024
From Google
Apr 19, 2024
From Google
"Love Team Concept! I learned of them when my son's orthopedic Dr. and the RHS football coaching staff highly recommended Roger. That was almost 10 years ago now, and while unfortunately my family and I have had several injuries (and need PT), we always come back to Team Concept and love the friendly and welcoming atmosphere. They are VERY knowledgeable and always take the time to explain the injuries and exercises. Front desk is also amazing! All around always a great experience."
Apr 16, 2024
From Google
"Team Concept has been our family physical therapist when we needed it for almost a decade. Roger and his staff have a magnetic upbeat personality that makes physical therapy fun and inviting. They are always friendly and want to help. Team Concept is our only choice and the only physical therapy facility we recommend to our friends and family."
Apr 16, 2024
From Google
"A supportive and caring staff can make all the difference in a positive experience. Team Concept has been the best experience by far. They have the BEST staff from the front office to the trainers and took excellent care of my son. Rehab can be difficult but they were caring and treated us like family. A great experience all around."
Apr 16, 2024
From Google
"Everyone there is very nice and helpful, Amy was great and very patient with me. Will use again if needed. Thanks Amy!!"
Apr 11, 2024
From Google
"Amy was super awesome. I never thought after knee surgery to get back into MMA and wrestling after only 4 short months I’m back into fighting and I feel great. Definitely ask for Amy when you call Team Concept"
Apr 11, 2024
From Google
"Roger is the best! Gruff and loveable, knows his stuff and assists you in laughing at yourself through the ups and downs of recovery. All the who's whos trust him to get them back up and active."
Apr 10, 2024
From Google
"Great place !! Great staff the place to go to recover"
Apr 09, 2024
From Google
"I have just started my 2nd treatment at TeamConcept and would recommend them highly. The atmosphere, communication and personal care given by each member is awesome!"
Apr 04, 2024
From Google
"They are the best!!! I came here in 2011 they were great then and now! I would recommend anyone to this rehab facility. The entire staff is friendly and kind."
Apr 02, 2024
"This place couldn’t have been better, They got me back into things better than I was before I got hurt"
Apr 01, 2024
From Google
"If you are results-orriented, Team Concept is your rehab place! Roger and his staff know the rehab business from the back office to body recovery: Especially, fixing what needs fixing. I have worked with Roger on 6 occasions, pre and post surgery for cervical & lumbar fusions. He has the rare combination of extensive knowledge and a great personality. And is able to motivate, train, and heal with some humor thrown in. I STRONGLY Recommend Team Concept-Rockwall for all your Rehab needs."
Mar 28, 2024
From Google
"A lifetime of tennis, basketball, baseball and pickleball had rewarded me with a terrible right shoulder and two painful knees. I also had sciatic nerve issues on my right hip that had become chronic, causing me to limp with a constant dull pain. I was in desperate need of help so I started twice per week sessions at Team Concept Rehabilitation February 2024. I was a bit skeptical of the stretching and weight lifting regime that Roger started me on, but I saw immediate results. 12 visits later the sciatic pain and the associated limp was gone. I had full range of motion in my right shoulder and my knees felt much better. I am sure there are many world class physical therapists out there but I don't need to look for one, I found one."
Mar 26, 2024
From Google
"Team Concept has been my place of physical therapy throughout my life from first a blown-out knee in High School Softball, then a repair four years later, to plantar fasciitis right before marriage, and on to two more knee scopes after that. I've been enlightened by the presence of every staff member of this office for almost two decades and the quality of service (which has always been top notch) has never diminished, it has only improved each time. The atmosphere from the front desk to the last piece of workout equipment in the back of the building is filled with smiling faces, humor, and life. I've seen Roger, Bethany, and Amy throughout my physical therapy patient career and all three have been exceptional therapists who work with a level of care for their patients that you don't see just anywhere. Throughout the years, I have felt truly cared for in all FIVE of my experiences here from the awkward teenager to the disheveled wife and mom of a 4-year-old! I could never thank this office enough for the amount of care, physical knowledge about my body, and life changing talks I experienced here. I believe God placed me in this office 18.5 years ago because He knew I'd gain much throughout my care here. I'm a LIFER."
Jan 10, 2024
From Google
"Team Concept is an awesome Rehabilitation facility. I have been a patient here twice in the last year. Once for rehab of knee surgery and once for rehab of a Hip Replacement. The Staff and Physical Therapists here are outstanding, courteous, friendly and professional. Roger Thorne, always friendly, courteous and knowledgeable in getting good results from the therapy. Assistant Skylar also very good to work with. Highly recommend this place! 5 Stars! B. Davis"
Jan 12, 2023
From Google
"The women at the front desk at the time of this writing were less than friendly lol… and got a couple appointments wrong. But even that won’t stop me from giving this place 5 stars…. And that’s because of Roger. He was absolutely amazing after my shoulder surgery…. So nice, so knowledgeable. Amazing guy. And so professional too. I even heard him get a little stern with a woman at one point because he didn’t feel like she was trying enough, so he was pushing her… anyone else wouldn’t have given a damn and just collected a payment. If I have a surgery again and need rehab… I hope he’s still there."
Sep 16, 2022
From Google
"Roger is fantastic. Uplifting, positive, when you want to stop."
Apr 15, 2022
"My physical therapist, Bethany is fantastic!"
Nov 12, 2021
From Google
"Alyssa was terrific from the very first meeting. She put me at ease and seemed to understand what I was saying and helped and encouraged me. She helped me to deal with a problem I'd had for years but didn't think there was a non- pharmaceutical treatment. Your facility is a Godsend and I'll be recommending you and Alyssa to anyone I encounter who can benefit from your services. "
Oct 26, 2021
"The staff at Team concept is far beyond amazing. PT Alyssa has helped me not only physically but mentally. When the medication professional you are working with takes extra time to research other things to do to further your care. This pt bring an exceptional amount of care that can't be taught. Thank you"
Aug 11, 2021
From Google
"Fantastic experience! My orthopedic surgeon only recommended ONE place for therapy - Team Concept. I was positively welcomed and encouraged at EVERY visit. The professionalism and kindness of Bethany is unsurpassed. The friendliness of Roger and Alyssa create a great atmosphere. The office staff work well with each individual. If I need therapy in the future, this is the ONE place I will return to. Thank you! "
Jul 10, 2020
"I worked with Bethany Mailey and her professionalism and evaluation were "spot on." I was most impressed by not only her abilities but the manner in which she approached her profession with skill and a pleasant personality. After my upcoming surgeries I certainly plan to use her and this clinic for the therapy required. Rating only allowed for a score of 5 but I would have assigned the maximum score possible, if that were a possibility."
Apr 18, 2020
From Google
"I worked with Bethany Mailey and her professionalism and evaluation were "spot on." I was most impressed by not only her abilities but the manner in which she approached her profession with skill and a pleasant personality. After my upcoming surgeries I certainly plan to use her and this clinic for the therapy required. Rating only allowed for a score of 5 but I would have assigned the maximum score possible, if that were a possibility. "
Apr 18, 2020
"Want to thank Bethany and the team for helping me they are the best had sciatic nerve pain and drop foot really bad and Bethany took care of it. Thank you again"
Jan 03, 2020
"Want to thank Bethany and the team for helping me they are the best had sciatic nerve pain and drop foot really bad and Bethany took care of it. Thank you again"
Jan 03, 2020
From Google
"Has taken excellent care of my wife's rehab after shoulder surgery. Encouraging & positive."
Jun 07, 2019
From Google
"After my knee surgery Dr. Wallace recommended physical therapy and suggested Team Concept. Living in Richardson, I wasn't sure I wanted to drive across town for an hour session for several times a week. Making the drive to Rockwall was the best thing I did for myself. Team Concept is perfect for the individual that wants a physical therapist that will work to help them get better and reach their full potential. Roger motivates his patients to work hard so they can regain full mobility and strength to the injured area. As a marathoner, Roger helped me get stronger and improve my failing running form so I can run. Definitely, worth the 30 minute drive from Richardson. "
Oct 08, 2018
"Bethany and roger are amazing they make sure we are ok and know what we need to do to get better they are so sweet and caring I always have a positive vibe walking in there I am never changeing where I go to therapy I am always going to go to team concept"
Sep 13, 2018
From Google
"Bethany and Roger are amazing. They make sure we are ok and know what we need to do to get better.They are so sweet and caring, I always have a positive vibe walking in there. I am never changing where I go to therapy. I am always going to go to Team Concept."
Sep 13, 2018
"Attending Team Concept Rehab was an amazing experience. I physically feel the best I’ve felt my whole life, and my physical attributes, such as my vertical jump, has increased during my experience with Team Concept. The facility has all the equipment you need, with amazing therapists there by your side to guide you through all of your workouts. They get you the results you want; and it’s an amazing place and environment to be in. Glad to have been apart of Team Concept this summer!!"
Jul 17, 2018
"I had arthroscopic knee surgery and was prescribed six weeks of physical therapy to regain the use of my knee. My surgeon referred me to Team Concept Rehabilitation as a place to complete my needed physical therapy. It is very difficult for me to not be active so I was initially dreading the six weeks of therapy. After my first appointment, I was very pleased with the encouragement and instruction that I received from Roger. His reassurance and interest in my care made me feel welcome the moment I entered their office. I was taught how to perform the exercises correctly and as I achieved those, new and more challenging exercises were introduced. Upon completing the required visits, I felt that I ready to resume my regular activities. Thanks to Roger for the professional care, humor and tough love. My experience with Roger and the entire staff was great and I would absolutely recommend Roger and Team Concept Rehab!"
Jul 07, 2018
From Google
"I had arthroscopic knee surgery and was prescribed six weeks of physical therapy to regain the use of my knee. My surgeon referred me to Team Concept Rehabilitation as a place to complete my needed physical therapy. It is very difficult for me to not be active so I was initially dreading the six weeks of therapy. After my first appointment, I was very pleased with the encouragement and instruction that I received from Roger. His reassurance and interest in my care made me feel welcome the moment I entered their office. I was taught how to perform the exercises correctly and as I achieved those, new and more challenging exercises were introduced. Upon completing the required visits, I felt that I ready to resume my regular activities. Thanks to Roger for the professional care, humor and tough love. My experience with Roger and the entire staff was great and I would absolutely recommend Roger and Team Concept Rehab!"
Jul 07, 2018
"Roger did an amazing job! He was encouraging even on days when I felt I couldn't do it anymore. I am back to doing most of my usual activities before surgery and it feels great! I would not be where I am if it wasn't for Roger!"
Jul 01, 2018
From Google
"Roger did an amazing job! He was encouraging even on days when I felt I couldn't do it anymore. I am back to doing most of my usual activities before surgery and it feels great! I would not be where I am if it wasn't for Roger! "
Jul 01, 2018
"My orthopedic Dr. prescribed PT for a hip injury. Being new to the area I did the normal “Web reviews” and was fortunate enough to come across the Team Concept web site. After reading Rodger and Bethany’s bio I knew this was the place to go. After a month of rehab under their instruction I’m pleased to say I’m better than before. Many thanks to the entire staff. And Bethany, Gig Em!"
Jun 07, 2018
From Google
"My orthopedic Dr. prescribed PT for a hip injury. Being new to the area I did the normal â€Å"Web reviews” and was fortunate enough to come across the Team Concept web site. After reading Roger and Bethany’s bio I knew this was the place to go. After a month of rehab under their instruction I’m pleased to say I’m better than before. Many thanks to the entire staff. And Bethany, Gig Em!"
Jun 07, 2018
"I was referred to Roger by Dr. Casteel, my podiatrist. After being diagnosed with plantar fasciitis and issues with my Achilles tendon, Dr. Casteel sent me to Roger for PT. My plan was to be able to enjoy activities for 4 days at the beach in Miami. After a month and 6 weeks of PT, Roger did an incredible job getting me where I needed. He worked closely with me to help relieve the pain in my foot through various exercises. Roger provides the tough love you need to help you heal. Thanks for all your help. I wouldn't be a success without you! "
Jun 05, 2018
"When I started out here, I was in a knee brace and on crutches. The very first visit I was able to not have on my brace. Before I started, I wasn't able to do leg exercises in athletics very well. I continued to work on the exercises and now I can do them. Before I came here, I had no clue that my hips were out of alignment. But the longer I continued, the more aligned my hips got. Now my hips are straight, my knee doesn't hurt, and there is no more swelling! I am able to do all athletic and cheer activities! One of the exercises I struggled with the most was lunges. Now I can do them without any pain! "
Jun 05, 2018
"Before PT, I could not lift my arm above my shoulder without pain and had little strength in my left arm. I won't say the PT process wasn't painful-it was, but it was well worth the pain and effort to get to use my arm like normal. The therapist was knowledgeable and very patient. She gave me a list of exercises to work on at home that really helped. All of the staff was very kind and pleasant. I am so glad the doctor recommended Team Concept Rehabilitation to me. I will be forever grateful for all of their help! "
Jun 05, 2018
"Team Concept is top of its class. Bethany, Roger, and the office team (including Rocco and Tula :)) are welcoming, friendly, and accommodating. When I was prescribed PT after knee surgery I was dreading having to fit it into my schedule....that all changed the first time I walked into Team Concept. Bethany makes you feel right at home and challenges you to do your best. I went from thinking there's no way I'll be able to do "that" to running on the treadmill. Great job and thank you!"
May 19, 2018
"After having knee replacement surgery, I searched for the perfect fit for my physical therapy. I went and looked at 5 different places and when I walked into Team Concept, I was greeted by Bethany with her sweet smile and genuine desire to have me as her patient. I knew this was the place for me. The drive and push with encouragement is all that I received every time I was there. I looked forward to going and knew with confidence they would help me get the range I needed. I am having my second knee replaced in June and without a doubt, I will be back at Team Concept. Bethany, Roger and office staff, you are the absolute best!!!"
Apr 09, 2018
"I was thankful to find this place. Within a month of a half of twice a week visits; Roger and his team helped me transition from my knee surgery of not being able to bend my knee, to running on a treadmill. The staff is kind and friendly and knows how to push you without over doing it. Their positive attitudes make it easy to push yourself during rehab. Thanks again."
Mar 29, 2018
"After 2 shoulder surgeries in 2 months & over 30 visits to Team Concept, I’m happy to share that Roger & his staff were more than knowledgeable & professional - I truly felt as though I had a team supporting me & cheering me on through the entire process. I completed my rehab ahead of schedule, got full range of motion back & my shoulder feels better than it has in years. I’m thankful I found them!"
Feb 08, 2018
"I had achilles tendonitis and platntar fascitis for 4 years. I saw, 2 different physical therapists, 1 orthopedic doctor, and 1 sports chiropractor. Nobody could fix it. I woke up in pain every day. Couldn't do my workouts without more pain. It was miserable. Finally I saw Roger Thorne at Team Concept. In one week my mobility had increased by about 50% in 4 weeks I had complete use of both legs and ran a pain free mile. If you've had ankle, knee or hip pain, THIS is your doctor. I have my active life back. Thank you Team Concept!"
Jun 07, 2016
From Google
"Fantastic team!"
Sep 08, 2015
From Google
"LOVE IT"
Sep 02, 2015
From Google
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I couldn’t put any weight on my foot without a lot of pain, which made it impossible to drive or chase my kids. It’s hard to believe the difference a month at Team Concept made. Thanks so much for helping me, encouraging me, and being exactly what I needed!

– Jennifer F.

My experience here has been amazing and has made a difference in my dancing. Thank you for everything you have done. I’ve truly enjoyed my experience here.

– Sara W.

Roger and the team understand and take the time to help.

– Joe W.

I loved doing my PT here and would recommend it to anyone. Bethany is great!

– Morgan W.

I was concerned about the range of motion of my shoulder after surgery…No worries after working with Bethany! I now have full range of motion and it is stronger than ever!

-Larry S.

The atmosphere at Team Concept is very positive, professional, and fun while still focusing on success for all.

-Baker F.

I really dreaded having to do physical therapy, but my experience here was wonderful

-Debra D.

Bethany was excellent in showing me the proper way to do the exercises, monitoring and changing my program to make my therapy program successful.

– Linda R.

I am so thankful for the team at Team Concept!

-Carol S.

Bethany and Roger are welcoming, friendly, and supportive from the first time you walk through the door.

-Meagan B.